Customer Service Representative

Posted on: September 20, 2021

Job Description

Euramax Solutions are one of the largest manufacturers of uPVC & aluminum window and door products in the UK and we’re looking for a highly dedicated Customer Service Representative to join our growing team. The ideal candidate would thrive on delivering an exceptional customer experience and strive to meet customer goals and objectives.

 

Job Title

Customer Service Representative 

 

On Offer

  • XXXXX annual salary
  • Pension/holidays xxx days, Pension fund
  • Monday – Friday 9-5
  • An opportunity to work remotely for part of the week
  • Progression opportunities

As a Customer Service Representative, you will play a critical role in supporting the growth of the business by delivering exceptional customer service and upholding the reputation of the brand. The successful candidate will also have the opportunity to progress within the company.

 

Duties

  • Supporting customer requests
  • Be the first point of contact with customers
  • Managing after sales support
  • Processing orders using phone and email communication
  • Working with internal departments to ensure timely management of products and information. 

 

The Ideal Candidate

  • Proven experience in a customer service department
  • Good communication, administration, and organisational skills
  • Willingness to learn new skills to develop within a team

 

Location 

Barnsley, South Yorkshire

 

What Next?

If you like what you hear and want to join us, we’d love to hear from you. We’ll aim to get back to you within XX working days